What Does AMEX Cost?

There is an additional weekly access fee to enable AMEX on your Pay Advantage account.

You can view your current card processing rates by navigating to:

Account > Subscription Plan

The $10 weekly access fee is an ongoing charge that applies while AMEX is enabled on your account.

AMEX is designed as an ongoing payment facility rather than a feature that can be activated for individual transactions.

Can I Pass AMEX Processing Fees on to My Customers?

No. Card surcharging is not available to Australian merchants.

This applies to Visa, Mastercard and American Express transactions.

AMEX transaction fees are deducted from your settlements in the same way as other card processing fees.

Where Can Customers Pay Using AMEX?

Once AMEX has been enabled on your account, customers can use their American Express card through supported card payment channels, including:

• Payment links

• Your online payment portal

• Xero Pay Now

• Card Direct Debits

The applicable transaction fees will be the same as your existing Visa and Mastercard rates.

How Do I Enable AMEX?

To start accepting American Express payments, simply contact our Customer Support team and request that AMEX be enabled on your account.

Phone: 1300 641 310

Email: support@payadvantage.com

Our team will assist with enabling the facility and confirm when it's ready to use.

Related Articles 

• Credit Card Surcharge / Oncharging

• Payment Card Industry Data Security Standard (PCI DSS)

• Protecting business against credit card fraud

• Virtual Terminal / Pay Requests