Logging into your account

Accessing Your Account

You can access your Pay Advantage account via our secure client portal:

https://secure.payadvantage.com.au

Your username is the email address you used when your account was created.

Two-Factor Authentication (2FA)

For security purposes, Pay Advantage uses Two-Factor Authentication (2FA).

• When logging in, you will receive an SMS verification code to the mobile number linked to your account

• Enter this code to complete the login process

If you are experiencing issues receiving your SMS verification code, please contact our Customer Support team for assistance.

Need Help?

If you have forgotten your username or are having trouble resetting your password, you can:

• Contact our Customer Support team during business hours, or

• Use the Live Chat function located at the bottom right-hand side of the Pay Advantage website