To maintain the highest standards for our data security and to align with the payment card industry data security standards (PCI DDS) and industry best practices, Pay Advantage is disabling TLS 1.1 across our environments as per the following timeline.
Test\Sandbox - disable TLS 1.1 on 31st of August 2021
Production - disable TLS 1.1 on 30th of November 2021
Please plan ahead to ensure your systems support, at a minimum, TLS 1.2.
Use the Test\Sandbox environment after 31st of August 2021 to validate your systems, in preparation for 30th of November changes to Pay Advantage production systems.
Frequently Asked Questions
Specifically, why are we disabling TLS 1.1?
Answer: The IETF has formally deprecated TLS 1.1 as per rfc8996 [ https://datatracker.ietf.org/doc/html/rfc8996 ]. We anticipate that PCI DSS will soon require TLS 1.1 to be disabled.
Will this affect API calls?
Answer: Yes, all API calls will be impacted and API clients will need to ensure they support TLS 1.2 and above in order to succeed.
What will be the user experience?
Answer: Usually, there will be no impact if your browser can support TLS 1.2 or above. If your browser does not support TLS 1.2 or above, it will result in failure..
Is there any action required for the customers?
Answer: In general, for browser access, no action is required, given your browser of choice supports TLS 1.2 or above. API calls should be tested to ensure they support TLS 1.2.
For any issues or concerns, please contact us https://www.payadvantage.com.au/contact-us/