Pay Advantage 10.1.0

Wednesday 2nd October, 2024

Show Customer Payment Accounts

Customer payment accounts are a core feature of Pay Advantage, used to charge payments to a bank account or credit card. Each new bank account or credit card added for a customer creates a separate payment account.

Previously, these accounts were only visible when selecting a DDR, creating a payment, or via the API.

We’ve now introduced a new screen in the customer section, where you can view all associated customer payment accounts, including stored credit cards and bank accounts. 

Delete a Customer Payment Account

If a customer requests the removal of their payment account, you can now handle this on the new customer payment account screen. This action will prevent further charges to the deleted account.

However, if the customer has an active DDR, you won’t be able to delete the account until all DDRs are no longer using this Customer Payment Account.

If you accidentally delete a payment account, simply contact support, and they can restore it for you.

Clone successful batch

Create New Account - Navigation

Creating a new Pay Advantage account was sometimes difficult to find. It is now added to the change account menu for easy navigation

Yearly DDRs

In response to customer requests, we’ve added the ability to create yearly recurring DDRs.

However, there are a few specific limitations for yearly DDRs:

• The failed payment setting cannot use the options “Add to next payment” or “Append after last.”
• DDRs currently set to another frequency cannot be switched to yearly.