What Your Customer Sees When Authorising a Digital Direct Debit

Once you have sent your customer the authorisation link, the following details will be displayed when they open it. Your company details and the details of the Direct Debit will be clearly visible.

When they click Continue, they will have the option to provide either their debit or credit card details, or their BSB and account number.

After entering their payment details, they will be able to review all information before signing to authorise the agreement. All fees and charges relating to the debit will be outlined. 

Once the customer has signed and authorised, the request will be sent to our Support Team for approval.