Error Statuses & Response Codes

400

Bad Request

The request was invalid. General errors when fulfilling the request would cause an invalid state such as spelling mistakes, erors in field/domain names, missing data etc.

401

Unauthorized

The request did not include an authentication token or the authentication token was expired. Your credentials are correct, however the authorization token is no longer valid.

403

Forbidden

You did not have permission to access the requested resource. This means that your account, or the user trying to use the API may not be approved. It is also worthwhile checking you are accessing the correct domain (sandbox or live).

404

Not Found

The requested resource was not found. You may be using the wrong URL endpoint.

422

Processing Error

The request and syntax is correct, however cannot be processed due to the wrong data or a logic error in the information being passed. Make sure that the parameters being passed for each attribute are matched correctly.

429

Too Many Requests

You have sent too many requests to the server and exceed our rate limits. You can read more about our rate limits in the Getting Started section of our API documentation.

500

Internal Server Error

This indicates an unexpected error has occurred on our server. Wait a short period and check if the action completed. If the call relates to a credit card charge you should re-query the charge to see if it completed or contact our support with details of the request and we will look into what went wrong.