Deferring, Reducing or Increasing a debit

A debit can be adjusted by expanding the debit detail and clicking on the debit amount.

DDAdjustDebit.jpg

You can then either:

  • Defer the debit by adjusting the amount to $0.00   (the balance of the debit will be marked as arrears and can be caught up later)
  • Reduce the amount   (the balance of the debit will be marked as arrears and can be caught up later)
  • Increase the amount  *( (to catch up any arrears)

 

** Keep in mind you can ONLY increase a debit if there is an amount in arrears. Arrears are caused by missed payments due to dishonours, paused schedules or by deferring/reducing a debit.

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