What name appears on my Customers bank statement when Direct Debiting?

A special Remitter Name will appear on yours customers bank statement along with a unique reference number to identify the transaction.

The Remitter Name is a shortened version of your business name.

Your Remitter Name can be found by accessing the secure client portal under setup options. You can request a change to your remitter name by contacting customer support however the name can only be changed if your requested shortened names accurately reflects your business name.

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