Paperless debiting or eDDR (electronic direct debit request) is available when setting up a new direct debit.
You simple enter the details for the direct debit and the customers email and mobile phone. Your customer will then receive a link via email and sms requesting them to enter their bank account or credit card.
The link redirects the customer to a mobile friendly authorisation screen hosted on our secure servers. If you have uploaded your company logo this will also be displayed on the authorisation screen. Once completed the customer authorises by signing with their finger on their touchscreen device or using a mouse on a desktop device.
A standard direct debit request authority is then generated and serves as your authority to debit the account. A copy of this form is also emailed to your customer.